1. About These Terms
These Terms & Conditions apply to the use of the Great Kathmandu Kitchen – Belgrave Centre website and the ordering of food and beverages through our website.
By using our website or placing an order, you agree to these Terms & Conditions. If you do not agree with them, please do not use the website or place an order.
2. Our Services
Great Kathmandu Kitchen – Belgrave Centre provides food for takeaway and delivery from:
2E Herbert Avenue, Leicester, LE4 5DW, United Kingdom.
Our menu, prices, availability and opening hours may change from time to time.
3. Placing an Order
When you place an order, you are making a request to purchase the selected items. An order is accepted once we confirm it.
Please check your order carefully before submitting it, including your selected items, quantities, address and contact details.
We may contact you if we need clarification regarding your order.
4. Food & Allergens
Our dishes may contain or come into contact with allergens.
If you have a food allergy or intolerance, please contact us before ordering and ask about the ingredients in your chosen dishes.
While we take reasonable care when preparing food, we cannot guarantee that any dish is completely free from allergens due to the nature of our kitchen and food preparation environment.
5. Prices & Payment
All prices displayed on our website are in pounds sterling (£).
Prices may change without notice, but changes will not affect an order that has already been confirmed.
Payment must be completed using the payment method available at checkout.
6. Delivery
Delivery is available to eligible addresses within our delivery area.
Delivery times are estimates and may vary due to traffic, weather, order volume, kitchen preparation times or other circumstances outside our reasonable control.
Please provide an accurate delivery address and a valid contact number when ordering.
7. Takeaway Collection
If you choose collection, please arrive at the estimated collection time provided with your order.
You may be asked to provide your order details when collecting your food.
8. Order Problems
If your order is missing an item, contains an incorrect item, arrives damaged or there is another problem with your order, please contact us as soon as reasonably possible so that we can investigate and provide an appropriate resolution.
9. Website Use
You agree not to misuse our website, attempt to gain unauthorised access to any part of the website, interfere with its operation, or use it for any unlawful purpose.
10. Website Availability
We aim to keep our website available and accurate, but we do not guarantee that it will always be available or free from errors.
We may temporarily suspend or modify parts of the website for maintenance, updates or other operational reasons.
11. Changes to These Terms
We may update these Terms & Conditions from time to time. The latest version will be displayed on this website.
12. Contact
If you have any questions about these Terms & Conditions or an order, please contact Great Kathmandu Kitchen – Belgrave Centre.
2E Herbert Avenue, Leicester, LE4 5DW, United Kingdom
Telephone: 0116 319 2500