1. Introduction
Great Kathmandu Kitchen – Belgrave Centre respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains what information we may collect, why we collect it, how we use it and the choices you have regarding your information.
2. Information We May Collect
When you use our website or place an order, we may collect information such as:
Your name
Telephone number
Email address
Delivery address
Order details
Payment or transaction information
Information you provide when contacting us
Technical information relating to your use of our website
We only request information that is reasonably necessary to provide our services and operate our website.
3. How We Use Your Information
We may use your information to:
Process and fulfil your orders
Arrange takeaway collection or delivery
Contact you about your order
Respond to enquiries and customer requests
Process payments
Handle refunds, complaints and order issues
Improve our website, menu and services
Maintain the security of our website
Meet our legal and regulatory obligations
4. Sharing Your Information
We do not sell your personal information.
We may share relevant information with service providers where necessary to operate our business, such as payment providers, delivery providers, website hosting providers and technology providers.
We may also disclose information where required by law or where necessary to protect our legal rights.
5. Payment Information
Where online payments are available, payment information may be processed securely by the relevant payment provider.
We do not normally need to store your full payment card details ourselves.
6. Cookies
Our website may use cookies and similar technologies to ensure that the website functions properly, remember preferences and understand how visitors use the website.
Where required by law, we will request your consent before using non-essential cookies.
7. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
However, no method of transmitting information over the internet can be guaranteed to be completely secure.
8. How Long We Keep Information
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling legal, accounting and regulatory requirements.
9. Your Rights
Depending on the circumstances, UK data protection law gives you rights including the right to:
Request access to your personal information
Ask us to correct inaccurate information
Ask us to delete information where applicable
Ask us to restrict certain processing
Object to certain uses of your information
Request transfer of your information where applicable
Withdraw consent where processing is based on consent
You may also have the right to complain to the Information Commissioner's Office (ICO) if you believe your data has not been handled properly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be published on this website.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact:
Great Kathmandu Kitchen – Belgrave Centre
2E Herbert Avenue
Leicester
LE4 5DW
United Kingdom
Telephone: 0116 319 2500